Privacy Policy

Last updated: 19.09.25

At Ro Fitness, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information from you:

Personal details: name, email address, phone number, date of birth (if provided).
Health & fitness information: workout history, goals, dietary information, injuries, and other relevant details you provide during consultations or check-ins.
Payment information: details needed to process payments via Stripe (we do not store your card details; Stripe handles this securely).
Website usage: cookies and analytics data to improve your experience.

2. How We Use Your Information

We use your information to:

Provide personalised coaching services and programs.
Communicate with you about your training, progress, and updates.
Process payments and send invoices.
Improve our website and services.
Send occasional promotional emails (if you’ve opted in).

3. Sharing Your Information

We will never sell or rent your personal data. We may share your information in the following cases:

Service providers: Stripe, email services, or software tools that help deliver our services. They only process your data for the purpose of providing these services.
Legal obligations: if required by law or to protect our rights.
Marketing or testimonials: only with your explicit consent (e.g., before posting transformation photos or quotes).

4. Your Rights

Under UK data protection law (GDPR), you have the right to:

Access the personal information we hold about you.
Request corrections or updates to your data.
Request that we delete your personal data (note: we may need to retain certain info for legal or accounting reasons).
Withdraw consent to marketing emails at any time by clicking “unsubscribe” in our emails.

5. Cookies

Our website may use cookies to improve your experience. Cookies are small text files stored on your device. You can manage or block cookies in your browser settings, but some features of the site may not work properly without them.

6. Data Retention

We keep your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Security

We take reasonable precautions to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security of your data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is used, please contact us:

Email: rosteelebusiness@gmail.com
Business Name: Ro Fitness